Shipping Policy

• We offer free shipping on all orders delivered within India.

• All orders are processed and dispatched within 1-2 working days (Monday to Saturday, excluding public holidays).

• Delivery timelines vary between 4-10 working days, depending on your location and the courier partner's serviceability.

• Once dispatched, a tracking ID will be shared via WhatsApp/SMS/Email for real-time shipment updates.

• If you require urgent delivery or need the order delivered by a specific date, please contact us at +919037126212.

• Incomplete or incorrect addresses may lead to delays or non-delivery.

• Kindly ensure you provide a complete, accurate and active shipping address, including:

  • House/Flat number

  • Street details

  • Landmark (Optional)

  • City, State, Pincode

  • An active Indian mobile number

  • Email (Optional) 

• If your area is marked as Non-Serviceable / Remote by our courier partners, we will inform you and request an alternate address.

• Expedited delivery is subject to availability, extra charges and special terms.

Order Not Delivered / Returned to Sender (RTO)

• If the courier partner attempts delivery 2–3 times and the customer is unreachable, the parcel may return to us (RTO).

• Reshipping can be arranged, but additional shipping charges will apply.

If you receive a package that appears damaged, tampered or opened:

• Kindly take photos/videos immediately,

• Do not accept the parcel,

• And inform us within 24 hours.

The Home Upgrade will not be liable for delays or non-delivery caused by circumstances beyond our control, including natural disasters, lockdowns, courier strikes, or government restrictions.